Feel free to reach out to us via help@nuuds.com at any time! 

Rather text? Send SUPPORT to 81894, and we'll get back to you as soon as possible!

nuuds

<p>Don&apos;t hesitate to contact us if you have not received your delivered order or if it has been lost in transit by the carrier, and we are happy to assist.</p>

Don't hesitate to contact us if you have not received your delivered order or if it has been lost in transit by the carrier, and we are happy to assist.

My package is lost, what should I do?

Orders & Payment

Where can I buy nuuds?

What is your size range?

Are your products true to size?

Do you sell gift cards?

What materials do you use?

How should I care for my nuuds?

Products

Where is my order?

How long does it take for my order to ship?

How much does shipping cost?

Do you ship internationally?

What should I do if I received the wrong item or size in my order?

Do you offer shipping protection for orders?

Shipping

What is your return policy?

How much does return shipping cost?

Can I exchange my item?

When will I receive my refund?

How does instant credit work?

Where do I find the Return Bar once I arrive at the drop off location?

Do I need a box and shipping label to return in-person?

Returns & Exchanges

What is sezzle and klarna?

What payment methods do you take?

How do I track my order?

Do you offer a military discount?

How can I contact nuuds about press related inquiries?

Do you offer an affiliate program?

Contact Us

My package is lost, what should I do?Updated 9 months ago